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By accessing to Gisele Florist Shop, using or browsing this website the user (“you”) agree to be bound by these terms and conditions, the Privacy Policy and all other terms contained on this website (“Terms”).  If you do not accept the Terms cease using this website.

We reserve the right to amend the Terms from time to time. Amendments will be effective immediately upon notification on this website. Your continued use of the website following such notification will represent an agreement by you to be bound by the Terms as amended. 

Contract of Sale

1) A contract for the sale and purchase of goods will only be formed with you if we, at our discretion, accept an order for goods from you. Unless we notify you prior in writing, acceptance of your order occurs when we:

·       Have received your full contact details including your full name, email address, phone number, billing address, recipient’s full name, delivery address, phone number and delivery date; 

·       Debit your form of payment to process your order; and

·       Contact you, by email (or otherwise), confirming your order.

2) You can place an order on the website or by calling our shop at 786-953-2901 to place a customized order that cannot be facilitated through our online shopping cart.
3)  To secure your order we require full payment of the purchase price via Visa, MasterCard, American Express, Discover or Stripe for online order as well as cash or check for in store purchases. Orders will not be processed until payment has been successfully processed and we have your full contact details.

Guarantee

Cancellation and changes

Indemnity

1)   If there is any serious quality issues with the fresh floral product within 24 hours of delivery we will replace the flowers and deliver them to the Delivery Address, at no additional cost to you the sender, provided that the recipient:

·       Call our shop as soon as possible to notify us of such damage; and

·       Send a digital photo of the issue to Whatsapp 786-953-2901or return the entire arrangement to our shop within the guaranteed time frame.

2)   If in accordance with the clause above we provide you with a replacement arrangement then, subject to any statutory rights you may have which cannot be excluded, you agree we have completely discharged our obligations, and any liability we may have, to you.

  1. Under our cancellation policy, we will refund 100% of the purchase price paid if you cancel an order by calling our shop at 786-953-2901 or sending us a Whatsapp message to the same cellphone number at least 48 hours prior to the Delivery Date. Orders of which are not subject to refund include but are not limited to:

 

·       Weddings and Special Event floral

·       Fresh floral orders that require special order or product

·       Customized/Special Order everlasting arrangements, if already created

2)   We reserve the right to not accept changes to orders for delivery on special calendar events, including but not limited to Thanksgiving, Valentine’s Day or Mother’s Day.
3)   We may, at our sole discretion, reject an order for goods, if, for example, we are unable to arrange delivery to your delivery address. In that case we will notify you as soon as possible and will refund any amounts paid by you in respect of those goods.

  1. You will, to the maximum extent permitted by the law, at all times and from time to time indemnify, and keep indemnified, us and our directors, officers, agents and employees (together the “Indemnified Party”) harmless from and against all liabilities, losses, damages, costs or expenses directly or indirectly incurred or suffered by the Indemnified Party, and from and against all actions, proceedings, claims or demands made against the Indemnified Party as a result of:

  2. ·       your use of the website;

  3. ·       your use of products purchased from us;

  4. ·       your provision of incorrect information to us; or

  5. ·       any breach of these Terms.

  6. Vis Major
    If by reason of any fact, circumstance, matter or thing beyond our reasonable control, including but not limited to war, strike, riot, act of God (such as flooding, snow, etc), we are unable to perform any obligation under this agreement, we are relieved of that obligation to the extent that we are so unable to perform and are not be liable to you in respect of such inability

Terms & Conditions

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