FAQ

Most of the time, the arrangements will look very similar to the ones featured on this website. However, please be advised that substitutions may need to be made based on season, availability of flowers or other unforeseen or uncontrollable circumstances. If we are out of a particular color box, may substitute a same size box of a different color that our designers think would not undermine the overall look of the arrangement.. If we are out of a specific flower, it may be substitute with a similar flower of an equal or greater value that is similar to the color featured on the website.

Place your arrangement indoors, away from any direct sunlight, heating or cooling vents. Please don’t place them directly under ceiling fans, on top of televisions or radiators. Keep the arrangement in a cool spot (65 to 72 degrees Fahrenheit). Flower Boxes: Add a cup of water (tea cup) every other day from the middle into the base of the box. If needed, re-cut the stems by removing one inch with a sharp knife at a 45 degree angle then place back into the water absorbed foam. Remove fading blooms and foliage. Some flowers last longer than others. To keep your entire arrangement looking fresh, simply pluck fading flowers off the stem.

We will arrange to accommodate a delivery time as per your request. However, because of multiple variables, we DO NOT GUARANTEE deliveries at a specific time. However, you can request a delivery time frame by filling in the special instruction box when completing your order, and we will do our best to deliver the arrangement within your preferred time frame. Holiday, rush orders, and deliveries during peak business traffic may encounter some delays, please allow some flexibility or extra advanced time to ensure delivery on schedule.